Top MIM Pay FAQs

• How can I pay for my product?

  With MIM Pay we offer you a range of flexible payment options and contract lengths to suit your financial situation. Once your MIM Pay Rental, No Interest or Layby application has been approved, and you've made any initial payments, your weekly or fortnightly payments will be automatically deducted from your nominated bank account via direct debit.

• How many items can I order at a time?

  You can apply for one main item at a time, with additional accessories. Each new application will be subject to approval.

• How do I complete an application online?

  Simply find the product you'd like, click on the 'Apply now' button. Select your preferred MIM Pay payment option, add any additional accessories and complete all your details. For a MIM Pay Rentals and No Interest we'll also need to collect some additional information to verify your income and expenses, via an easy and secure online service. You'll then receive your digital contract to sign online, and once you've done that and your payments are set up, you're good to go!

• When will I get my product?

  Once we receive your signed digital contract, you've set up your payments and made any initial payments, we'll dispatch your item. You should receive it within 10 business days! Or for a MIM Pay Layby, we'll dispatch it once your scheduled payments have been made.

• How do you verify my income and expenses?

  In order for us to process your application we need to verify your income and expenses – it’s pretty standard stuff, just to ensure that renting and/or No Interest is 100% right for you. This is something that all financial service providers are required to do by law. To do this we use an incredibly secure and easy automated third party service. This automated service does a quick online check of your bank account to assess your income and expenses over the past 90 days, and lets us know if renting or No Interest is suitable for you.

• How does a Rental work?

  Get it now, with no deposit! A MIM Pay Rental offers a great way to get access to the items that you need right now with easy weekly, fortnightly or monthly payments on a short 12-month contract. At the end of your contract you can make us an offer from as little as $1 to keep your item. All MIM Pay Rentals are delivered free across Australia and include access to MIM Cover, to protect your item if it’s lost, stolen or accidentally damaged. Learn more…

• How does No Interest work?

  Get it now, pay later with no interest! MIM Pay No Interest is a great way to get access to items that you need right now and want to pay off over 3 or 6 months. Simply pay a minimum deposit of 25% and the rest in easy weekly, fortnightly or monthly instalments. Once you have paid the deposit, your item will be delivered to you within 10 business days. Learn more…

• How does a Layby work?

  Get it later, pay off over time! A MIM Pay Layby is a great way to access items that you don’t need right now and want to pay off over 3 to 12 months. Simply pay your item off with easy weekly, fortnightly or monthly instalments, and once your payments are complete your item will be delivered to you within 10 business days. Learn more…

• What happens after I make my final payment?

  If you're renting, we'll be in touch before your last payment advising you of your three options, where you can either make us an offer to buy your item from as a little as $1, return it to us, or continue renting. For MIM Pay No Interest, once your final payment is made there will be nothing more to pay. And for a MIM Pay Layby, once you've made your final payment your contract is complete and we'll dispatch your item.