Will I be charged a fee if I miss a payment?
Yes. If you miss a payment, a fee of $14.40 will be charged by our direct debit supplier, EziDebit, for a Rental, No Interest purchase and Layby.
When you miss a payment a second direct debit attempt is made. If this second, and any further, direct debit attempts are unsuccessful in addition to any EziDebit fees, missed payment fees will be charged to your Make It Mine account. The fees for each missed payment are:
- $6.90 for a Rental
- $15 for a No Interest purchase
- $3.50 for a Layby
To avoid missing payments, and the missed payment fees, please ensure you have sufficient funds in your account on the day your payment is due.
As a friendly reminder, we send you an SMS the day before your payment is due. If you do find that you won't have the funds available to cover this payment, please ensure you contact us before 11am the day before your payment is due to make any changes.
Any additional missed payment fees charged by Make It Mine will be charged at the end of your contract. There's a number of options available to you and more information about paying missed payment fees for your Rental or for your No Interest purchase or Layby is available in our Help Centre.
Any EziDebit fees will be charged directly to your bank account. Some banks also apply their own fees for dishonoured direct debit payments.
As always, we’re here to help, so please get in touch with us to discuss your options if you're having difficulty with your payments.