My relative had an order with you. They have recently passed away, what should I do?
We’re really sorry for your loss and we understand it’s not an easy situation to deal with.
If you can arrange for the next-of-kin or executor to send us a death certificate we can review their order and offer a few options depending on how much has already been paid:
- Pay off the item and keep it
- Return the item or cancel the Layby
- Take over the payments
Please contact us to discuss the options.